Careers

Job Title: Account Manager

Careers for Account Manager is crucial in driving sales growth and client acquisition in the local market for a cards technology and solutions company. Responsibilities include managing the full sales cycle, from lead generation to deal closure, maintaining client relationships, and consistently pursuing new accounts. Essential qualifications include:

A Bachelor’s degree in Business, Marketing, or related field.
Minimum 2 years of experience in sales.
Proficiency in Microsoft Office Suite and CRM systems.
Strong communication, able to present ideas clearly and maintain professionalism.
Analytical and problem-solving skills.
Fluency in English and Filipino.
Willingness to travel and adapt to flexible working hours.
Knowledge of sales processes and data privacy laws.

Reporting to the Branch Manager, the Account Manager is primarily field-based, engaging actively with clients and participating in industry events to stay abreast of market trends. Performance is evaluated based on sales targets, account growth, client retention, and effective collaboration with team members.

Job Title: Sales Admin Officer

Careers for Sales Admin Officer is integral to enhancing the sales process for a cards technology and solutions company. Responsibilities encompass developing sales documents, handling customer queries, reactivating dormant accounts, and securing sales from both old and new accounts. Key qualifications include:

Associate’s degree in accounting or business administration.
At least 1 year of bookkeeping experience, preferably in a related industry.
Proficiency in general accounting principles.
Strong verbal and written communication skills.
Detail-oriented with a focus on accuracy.
Fluent in English and Filipino.
Flexible with working hours, including deadlines and audits.
Knowledge of tax laws and regulations.

The Sales Admin Officer reports to the Branch Manager or Sales Admin Supervisor. The role is primarily office-based, requiring effective customer engagement and teamwork. Performance is assessed based on document accuracy, account management efficiency, and customer query resolution.

Job Title: Technical Support Specialist

Careers for Technical Support Specialist is integral to ensuring the efficient design, support, and maintenance of smart card technology solutions, focusing on customer satisfaction and product reliability. The role encompasses designing and revising card designs using graphic software, providing technical support for SSI products, performing maintenance and repairs, collaborating with global production teams, training clients, and troubleshooting office networks and hardware.

Essential qualifications include:

Proficiency in graphic software (Photoshop, CorelDRAW).
Experience in PC troubleshooting, familiarity with Epson printers, and basic video production.
Knowledge of LAN/WIFI connections and network troubleshooting.
Strong communication skills and proficiency in English grammar.
Ability to work under pressure and meet tight deadlines.

Reporting to the Branch Manager and coordinating with the Technical Manager, the Technical Support Specialist’s performance is evaluated based on customer satisfaction ratings, response times, technical issue resolution efficiency, and policy adherence. The position involves office-based work, handling technical equipment, and occasionally requires work outside regular business hours for customer support and maintenance tasks.

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